TELEPHONE SERVICE REPRESENTATIVES – WORK FROM HOME
Business & Professional Exchange, Inc. is seeking Remote TSR's for our Business & Medical Telephone Answering Service located in Beverly MA
We are currently seeking employees for Weekends and Night Shift Hours Only.
Holiday Work is required.
Split shifts are available.
This is a Telecommuting (Remote) opportunity for individuals having excellent communication skills and a strong work ethic.
Must be punctual and reliable. Customer Service Experience helpful. We Will Train. High Speed Internet and a Computer running Windows 10 or higher required Background Checks are Required.
GENERAL SUMMARY: TSR's answer phone lines and take messages for over 1000 separate accounts, in a variety of industries, using a computer based scripted messaging system. You are expected to follow set scripts and account/company procedure for accurate and complete message taking. Extra attention is given to strong customer service.
KNOWLEDGE, SKILLS & ABILITIES REQUIRED: Ability to read, write and speak in English at a level normally attained upon successful completion of a high school education or equivalent. Ability to work in a high pressure environment is a must. Ability to type a minimum of 35 wpm. Ability to take and type accurate messages and to follow specific written instructions. Ability to take control of the call so the information can be taken and saved or dispatched quickly and efficiently.
To Complete the Process:
APPLICATION: Complete the following application form.
TEST VOICE CALL: You will be presented with a phone number to call and leave a voicemail. Read all instructions before making the phone call. You must complete the voice script to be interviewed.
If you are called in to an interview, you will need to know the following information: