BPE, Inc - 24hour Telephone Answering Service- 1-800-649-6767

Telephone Service Representative at a busy Answering Service.

Business and Professional Exchange, Inc. is an award winning, 24-hour Telephone Answering Service ready to serve your Customer Service needs. We are a family owned and operated call center that is constantly looking ahead for new technologies to better serve our clients and their callers.

We have been providing quality call center services to business and professionals for over 30 years. We currently serve over 700 clients from Boston, Massachusetts to New York, and stand ready to serve you and your business. Our 24 Hour Answering Service Operations are always ready to serve your business.

For more information on the services we offer, or to get a quote.

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24 Hour Answering Service

Our answering service operators are ready twenty four hours a day to assist your office staff with getting their jobs done. We will triage and filter your call in whatever way you need to make sure you get the urgent calls right away, and everything else when YOU are ready.

Voice mail Service

BPE has the most powerful voice mail service on the market. Let us put it to work for you!

Full Service Solutions

BPE is more than your average Answering Service. We offer a full Remote Reception Service where we can take messages on your calls, complete sales, schedule appointments, process insurance claims, update databases, handle service requests, and dispatch sales leads, or any combination there of. We are here to aid you in whatever it is you do!

Outstanding Service Earns National Award for Third Year in a Row

Business & Professional Exchange, Inc. (BPE), of Beverly, MA a 24/7 call center and answering service has been honored with the exclusive 2008 Award of Excellence for the third year in a row. The award is presented annually by the Association of TeleServices International (ATSI), the industry’s trade association for providers of telecommunications and call centre services including telephone answering and message delivery. BPE was presented with the award at ATSI’s 2008 Annual Convention held at the Hyatt Regency Hotel, in St. Louis, MO.
After six months of intensive testing, an independent panel of judges scored callhandling skills such as courtesy, response time, accuracy and overall service to their clients, the cornerstones of the call management industry. If a company scored 80% or better in ALL categories, they are presented with the coveted Award of Excellence.
"We're excited to receive this award for the third consecutive year. It really demonstrates our commitment to providing the best possible customer service to our clients," says Michael Shaw, President of BPE.
“The Award of Excellence is a ‘mystery shopper’ program that provides independent testing for quality assurance in customer service levels.” says ATSI President Allan Fromm. “We congratulate Business & Professional Exchange, Inc. for their achievements.”
ATSI extends its congratulations to the staff of Business & Professional Exchange, Inc. on their proven quality service to their customers.
To learn more about Business & Professional Exchange, Inc., please visit
http://www.bpeinc.com
To learn more about ATSI, please visit http://www.atsi.org or contact Charlene Glorieux, (866)896-2874.